Domain name: ecaldima.com
Company name: ZAPP S.L.
Brand: Ecaldima.
Headquarters: Calle de Asturias 4, Torrejón de Ardoz (Madrid).
NIF: B86408291
Phone: (+34) 91 104 2319
Email: contacto@ecaldima.com
   
Through this Privacy Policy, ECALDIMA intends to show its commitment to compliance with the regulations and laws that derive from the processing of the information necessary for the provision of its services, and from the use of Information and Communication Technologies. In particular, ECALDIMA expresses its commitment to compliance with the regulations aimed at the protection of personal data. In this sense, the following are considered as a frame of reference, mainly:  

• Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data.
• Organic Law 3/2018, of December 5, on Protection of Personal Data and guarantee of digital rights.

  This statement applies to any website, application, product, software or service belonging to ECALDIMA that is linked to it (collectively, our “Services”). Sometimes a service will be linked to a different privacy statement, which will list the particular privacy practices of that service.   This policy may be periodically updated with what we urge you to access and review. In the event that we make changes that we consider important, we will inform you through a notice in the relevant services or we will communicate with you through other means such as email.
ABOUT US
  Company: ZAPP S.L (ECALDIMA)
NIF: B86408291
Address: C/ Ronda del Poniente, 7 oficina 3.3.
Phone: (+34) 91 104 2319
Email contacto@ecaldima.com
   
ZAPP, S.L. (Ecaldima) (hereinafter ECALDIMA), we are a company dedicated to the development of solutions to unite the human being and technology and located in Torrejón de Ardoz, Madrid.    
Our address for notification, communication and contact purposes is Calle Calle de Asturias 4, Torrejón de Ardoz (Madrid). In addition, ECALDIMA has enabled the following email address: contact@ecaldima.com; for communications and notifications related to the processing of information and personal data, including the exercise of the rights indicated in this Policy.  
HOW WE PROTECT INFORMATION AND PERSONAL DATA  
At ECALDIMA we have a high commitment to the security of the information we handle, and to compliance with the legal requirements that apply to us. In this sense, to ensure the confidentiality, availability and integrity of both the information we handle (and, in particular, personal data), as well as the systems, networks, applications and databases used for their treatment, in ECALDIMA:
 

• We periodically develop risk assessments associated with information security and the protection of personal data, analyzing our situation in the face of risk and defining action plans accordingly.

• Procedures have been developed for Access Control, Security of systems and communications, and Management of Incidents and Security Violations.

 
In the event that, as a user or affected party, you detect an incident or security violation, or any vulnerability that may be affected, ECALDIMA makes available to those affected the address: contact@ecaldima.com, through which they can carry out the communications that are considered appropriate or necessary to improve the security of our information and systems.  
RIGHTS OF DATA HOLDERS  
ECALDIMA has enabled the necessary means to comply with the right to information and to obtain consent in the cases necessary to ensure the legality of the processing of personal data. At the time of obtaining or collecting the information, ECALDIMA undertakes to inform those affected about the identity of the person in charge, the purpose, possible communications or transfers, and the possibility of exercising the rights contained in the regulations.    
ECALDIMA recognizes and guarantees the possibility of exercising the rights of access, rectification, cancellation, opposition, limitation of treatment and portability, collected by the data protection regulations. You as interested or affected can:
 

• RIGHT OF ACCESS: Obtain confirmation of whether your data is being processed and if so, you will have the right to access the following information regarding the processing of your data:
  
  • the purposes of data processing;

• RIGHT OF SUPPRESSION: Obtain the deletion of your data when any of the following circumstances occurs (provided that the data does not comply with any of the requirements contemplated in the regulations: that it is data of general interest, necessary for the fulfillment of a legal obligation , or to exercise the right to freedom of expression, …):
  • the personal data are no longer necessary for the purpose for which they were collected

• RIGHT OF RECTIFICATION: Modify inaccurate, erroneous or incomplete data.

• PORTABILITY RIGHT: Receive from ECALDIMA the personal data that concern you and transmit them to another data controller when:
  
  
  • the legality of the data processing is based on the consent of the interested party or on the fulfillment of a contract

• RIGHT OF OPPOSITION: Oppose that personal data that concerns you are subject to a treatment based on the fulfillment of purposes of public interest, or of legitimate interest for the person in charge

• RIGHT TO LIMIT THE TREATMENT: Obtain from the data controller the limitation of the data processing when any of the following conditions is met:
  • the interested party challenges the accuracy of the personal data, for a period that allows the person in charge to verify the accuracy of the same;

 
To exercise these rights, ECALDIMA has enabled the email address: contact@ecaldima.com, through which you can contact the organization to request the exercise of the rights recognized by the regulations. In the same way, these can be exercised through the postal address indicated in the first section.    
For an adequate exercise of these rights, we urge you to use as a reference the templates and models for the exercise of rights that can be found on the website of the Data Protection Agency (www.agpd.es).    
In addition, we inform you of the possibility, in case you consider that your rights have been violated, or that you have not acted adequately with respect to the requests for rights that you have been able to make, to file the corresponding claim with the Data Protection Agency, You can go to it through the electronic headquarters accessible from its website (www.agpd.es)  
WHAT INFORMATION DO WE COMMUNICATE OR TRANSFER?  
As a general rule, from ECALDIMA we only communicate personal data to third parties, or we provide them access to them, in the cases necessary to develop an adequate provision of the requested service, to comply with legal, fiscal and corporate obligations, or to the development of certain processes or activities of the organization in a subcontracted manner (Access to Data on behalf of Third Parties).  
In particular, we carry out communications and exchanges of information with banking entities, based on the services provided, to carry out the management of collections and billing for the services provided, the management of payments to service providers, or in compliance with legal requirements, fiscal and public duties. Likewise, in compliance with these public duties, communications are made to other government agencies, such as Social Security or the Tax Administration.  
On the other hand, at ECALDIMA we establish agreements, alliances or collaborations with other entities that provide us with certain services or that collaborate in the development of certain activities, being able to have access to the personal data that we manage. This is the case, for example, of tax and labor consultancies that are granted access to the personal data of our workers for payroll management, compliance with public duties, or prevention of occupational hazards.    
In addition, we have certain subcontracted services that we rely on for the provision and development of our services. This is the case, mainly, of external hosting services (housing) or web hosting (hosting). For the provision of these services, the corresponding external treatment contracts have been signed, ensuring compliance with the requirements of the regulations. It may be the case that these services are provided or require the intervention of entities or systems hosted in third countries. From ECALDIMA we ensure that, in cases where international data transfers are required, these are made to countries that demonstrate a level of security comparable to that of European regulations. In this sense, the adequacy decisions of the European Data Protection Committee will be considered, or, failing that, certificates, corporate standards, contractual clauses or any other recognized mechanism that proves an adequate level of protection.  
FOR HOW LONG DO WE KEEP THE INFORMATION?  
As a general rule, at ECALDIMA we only keep information and personal data for the time necessary to fulfill the purpose for which the data was obtained, as well as to attend to possible claims or responsibilities that arise as a result of the treatment of the data. In general, once the provision of the service is finished, the data is blocked, not carrying out any treatment on them beyond keeping them at the disposal of the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the treatment, during the prescription period of these, after which the cancellation must be carried out. On the other hand, to determine data retention periods, ECALDIMA considers local laws, contractual obligations and the expectations and requirements of our clients. When we no longer need personal information, we securely delete or destroy it.  
INTELLECTUAL AND INDUSTRIAL PROPERTY
 
The content of the ECALDIMA services and websites, including their structure, design, texts, source code, as well as the logos, trademarks and other distinctive signs that appear therein, are owned by ECALDIMA or its collaborators or associated third parties, and are protected by the corresponding intellectual and industrial property rights. Likewise, the images, videos, sounds, audios and other graphic elements contained in the portals are protected by the corresponding rights.    
Therefore, by virtue of the provisions of articles 8 and 32.1 of the Intellectual Property Law, it is expressly prohibited to copy, reproduce, publish or alter any content on the ECALDIMA websites without its prior authorization. ECALDIMA authorizes the total or partial reproduction of the texts and contents provided by the portal, provided that the following conditions are met:
 

• The integrity of the content, documents or graphics is maintained.

• ECALDIMA is expressly cited as the source and origin of those.

• The purpose and purpose of such use is compatible with the activity of ECALDIMA.

• No commercial use is intended, its distribution, public communication or transformation being expressly prohibited.

  The User agrees to respect the Intellectual and Industrial Property rights owned by ECALDIMA. You can view the elements of the portal and even print, copy and store them on your computer’s hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the ECALDIMA pages.  
GENERAL CONDITIONS OF USE AND RESPONSIBILITIES  
The ECALDIMA websites are intended to provide the general public with knowledge of the activities that this company carries out and the products and services it provides, as well as offering the possibility of contracting certain services. In the same way, the partial or total provision of certain services contracted by clients is allowed.  
The use of any of these websites implies the express and full acceptance of the conditions set out here, without prejudice to those particular that may apply to some of the specific services offered through the site.
In order to keep the information published on the portals updated, the contents thereof may be modified, corrected, deleted or added at any time, so it will be convenient to check the validity or accuracy of the same by going to official sources.
In order to keep the information published on the portals updated, the contents thereof may be modified, corrected, deleted or added at any time, so it will be convenient to check the validity or accuracy of the same by going to official sources.

1. Responsibility for the operation of the Web

 
ECALDIMA cannot guarantee the non-existence of errors in the access to Web services or their content, although ECALDIMA will develop the necessary mechanisms to reduce these scenarios and correct and update them as quickly as possible.    
Likewise, ECALDIMA cannot be held responsible for possible errors, interferences or interruptions of the service that may arise from causes such as computer viruses, telephone or network breakdowns, disconnections and other types of failures motivated by causes beyond the control of the owner of the Web. .    
ECALDIMA reserves the right to temporarily suspend the operation of the web services, at any time, as long as it is necessary for maintenance, repair, updating or improvement tasks. Likewise, ECALDIMA reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or by a third party, to those users who fail to comply with these General Conditions of Use.    
On the other hand, ECALDIMA is not responsible for the content that may be published by users or by any third party through the forums, comments, or social networks associated with the websites, although the media will be provided by ECALDIMA precise, to remove this type of content and to ensure compliance with applicable legislation, as well as respect for the rights of those affected and public order. In the event that users detect any content that affects in this regard, it is recommended that they contact ECALDIMA as quickly as possible, through the means provided.
 

• Liability for links

 
The links contained in our web services may lead to external web services, managed by third parties, in order to provide the user with access to information or related resources. ECALDIMA does not manage, review, nor can it be held responsible for the content, operation or information of the websites to which it directs, with which no relationship is maintained. ECALDIMA cannot be held responsible for damages and prejudices that may arise from these linked pages. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
 

• Responsibility of users

 
The User guarantees that the Personal Data provided to ECALDIMA (where necessary) are true and is responsible for communicating any changes to them. The user will be solely responsible for any loss or damage, direct or indirect, that may be caused to the person responsible for the file or to any third party due to the completion of the forms with false, inaccurate, incomplete or outdated information.    
The User agrees to use the website, the contents and services in accordance with the Law, this Legal Notice, good customs and public order. In the same way, the User agrees not to use the website or the services provided through it for purposes contrary to the content of this Legal Notice, or for purposes that are illicit or harmful to the interests and / or rights of third parties, such as: spreading content or propaganda of a racist, xenophobic, pornographic-illegal nature, of apology for terrorism or an attack against human rights; cause damage to the physical and logical systems of ECALDIMA, its suppliers or third parties; introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage; try to access and, where appropriate, use the accounts of other users and modify or manipulate their messages.  
The User expressly agrees not to destroy, alter, disable or, in any other way, damage data, programs or electronic documents and others found on this website, as well as not to hinder its proper functioning.
Likewise, the User undertakes not to obstruct the access of other users to the service through the massive consumption of the computer resources through which the owner of the Website provides the service, as well as to carry out actions that damage, interrupt or generate errors in said systems. The User agrees not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that may cause errors on the web.
APPLICABLE LAW AND JURISDICTION  
The resolution of conflicts, controversies or claims that may arise from the web services to which this privacy policy refers, will be governed by the provisions of Spanish legislation. ECALDIMA will submit to the Judges, Courts and jurisprudence of the city of Madrid (Spain), unless otherwise agreed with the consumer / user  
COOKIES POLICY
This website uses its own cookies to ensure that you have a better browsing experience, you can share content on social networks or leave comments.
As a user, you can reject the treatment of data or information by blocking these cookies through the appropriate configuration of your browser.
However, you should know that if you do, this site may not work properly. That is why it is important that you read this cookie policy and understand that if you continue browsing, we consider that you accept its use. You can change the configuration of your browser to be notified of the receipt of cookies on your device or disable if you wish the ability to store said cookies on your device  
What is a cookie?    
A cookie is a harmless file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment.  
Thus, there are cookies that obtain information related to the number of pages visited, the city to which the IP address from which it is accessed is assigned, the number of new users, the frequency and recurrence of visits, the time of visit, the browser, the operator or the type of terminal from which the visit is made.  
What is NOT a cookie?  
It is not a virus, not a Trojan, not a worm, not spam, not spyware, nor does it open pop-up windows.  
What information does a cookie store?    
Cookies do not usually store sensitive information about you, such as credit cards or bank details, photographs, your ID or personal information, etc. The data they keep is of a technical nature, personal preferences, personalization of content, etc.   The web server does not associate you as a person but with your web browser. In fact, if you regularly browse with Internet Explorer and try to browse the same website with Firefox or Chrome, you will see that the website does not realize that you are the same person because it is actually associating the browser, not the person.  
What happens if I disable cookies?    
In order for you to understand the scope of disabling cookies, we show you some examples:
 

• You will not be able to share content from that website on Facebook, Twitter or any other social network.


• The website will not be able to adapt the content to your personal preferences, as is often the case in online stores.


• You will not be able to access the personal area of the web, such as My account, or My profile or My orders.


• Online stores: It will be impossible for you to make purchases online, they will have to be by telephone or visiting the physical store if it has one.


• It will not be possible to customize your geographical preferences such as time zone, currency or language.


• The website will not be able to perform web analytics on visitors and traffic on the web, which will make it difficult for the web to be competitive.


• You will not be able to write on the blog, you will not be able to upload photos, post comments, rate or rate content. The web will also not be able to know if you are a human or an automated application that publishes spam.


• It will not be possible to show sectorized advertising, which will reduce the advertising revenue of the web.


• All social networks use cookies, if you deactivate them you will not be able to use any social network.

 
What types of cookies are there?  

1. Types of cookies according to the entity that manages the equipment or domain from where the cookies are sent and treats the data obtained, we can distinguish:

• Mandatory cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.


• Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

In the event that cookies are installed from a computer or domain managed by the publisher himself but the information collected through them is managed by a third party, they cannot be considered as own cookies.  
What types of cookies are used on this website?  
This website uses its own cookies to ensure that you have a better browsing experience, you can share content on social networks or leave comments.
As a user, you can reject the treatment of data or information by blocking these cookies through the appropriate configuration of your browser.
However, you should know that if you do, this site may not work properly. That is why it is important that you read this cookie policy and understand that if you continue browsing, we consider that you accept its use.
You can change the configuration of your browser to be notified of the receipt of cookies on your device or disable if you wish the ability to store said cookies on your device.
The following table is included below, only as an example, with identification of the most relevant cookies used on this website, as well as their purpose.

Own cookies
Cookies	Information (*)	Purpose
Strictly Necessary	C. User input, User identification or authentication session code, User security code, Media player session code, Load balancing session code, User interface customization code, C. of complement (plug-in) to share and exchange social content (Facebook and twitter), C. to fill in the forms, C. that remembers the acceptance of cookies	They serve to offer services or remember settings to improve your browsing experience on our website.
Third-party cookies
Cookies	Information (*)	Purpose td >
Analytics – Google Analytics	Number of visits, pages or sections visited, browsing time, sites visited before entering this page, details about the browsers used.	Statistical reports on site traffic w eb, your total audience and the audience in a given ad campaign.

  How are cookies managed?   Since cookies are normal text files, they can be explored with most text editors or word processing programs. You can click on a cookie to open it. Below is a list of links on how to view cookies in different browsers. If you use another browser, check the information about cookies in the browser itself. If you use a mobile phone, see the device manual for more information.

• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&topic=14666&ctx=topic
• Internet Explorer 8-10: http://windows.microsoft.com/en-US/internet-explorer/delete-manage-cookies
• Safari: http://support.apple.com/kb/ph5042
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

  Cookie settings for the most popular browsers     Here is how to access a specific cookie from the Chrome browser. Note: these steps may vary depending on the browser version:  

1. Go to Settings or Preferences through the File menu or by clicking on the personalization icon that appears on the top right.
2. You will see different sections, click the option Show advanced options.
3. Go to Privacy, Content Settings.
4. Select All cookies and site data.
5. A list will appear with all the cookies ordered by domain. To make it easier for you to find the cookies of a certain domain, enter the address partially or completely in the Search for cookies field.
6. After performing this filter, one or more lines will appear on the screen with the cookies of the requested website. Now you just have to select it and press the X to proceed with its elimination.

  To access the cookie settings of the Internet Explorer browser, follow these steps (they may vary depending on the browser version):  

• Go to Tools, Internet Options

• Click on Privacy.

• Move the slider to adjust the level of privacy you want.

  To access the cookie settings of the Firefox browser, follow these steps (they may vary depending on the browser version):  

• Go to Options or Preferences depending on your operating system.

• Click on Privacy.

• Under History choose Use custom settings for history.

  Now you will see the option Accept cookies, you can activate or deactivate it according to your preferences.     To access the cookie settings of the Safari browser for OSX follow these steps (they may vary depending on the browser version):  

• Go to Preferences, then Privacy.

• In this place you will see the option Block cookies so that you can adjust the type of block you want to perform.

  To access the cookie settings of the Safari browser for iOS follow these steps (they may vary depending on the browser version):  

• Go to Settings, then Safari.

• Go to Privacy and Security, you will see the option Block cookies to adjust the type of block you want to perform.

  To access the browser cookie settings for Android devices, follow these steps (they may vary depending on the browser version):  

• Launch the browser and press the Menu key, then Settings.

• Go to Security and Privacy, you will see the option Accept cookies to activate or deactivate the box.

  To access the browser cookie settings for Windows Phone devices, follow these steps (they may vary depending on the browser version):  

• Open Internet Explorer, then More, then Settings

• Now you can enable or disable the Allow cookies box.