We develop technological solutions for the management of requests and services.
We strengthen the growth of companies and support the sustainability of organizations
At Ecaldima we know the importance of having a request management that adapts in an agile and efficient way to the needs of each company.
Managing a request is more than a process, it is a continuous improvement
Through a portal, employees access the catalog of services that each department provides, available 24 hours a day.
Ecaldima is in charge of implementing and managing all the steps of the process and facilitates the interaction of all those responsible and the systems involved until the final resolution.
Reducing conflicts between departments is avoiding productivity losses.
Ecaldima provides rigorous traceability by recording the person, dates and times of the event. Auditing a business process is facilitated by simply reading the request history.
When a process is automated, time is saved and profits are improved. Ecaldima automates procedures that were previously manual, and provides the employee with tools to manage the process.
At Ecaldima we know the processes to improve in companies, that is why we have designed several solutions focused on covering all these needs. A powerful platform for task automation and service management, with 100% availability.