Ecaldima Request Management
SOLUTION FOR EFFICIENT REQUEST MANAGEMENT
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This results in faster implementations and optimal monitoring of employees as they go about their work without any problems.
Constant identification and follow-up at each stage of the application and easy identification of the responsible parties.
By not having to make investments every time changes or new processes arise, and by allowing employees to perform the specific tasks of their position without incurring overtime payments...
It is user-friendly integration with the other systems of the company and easy to use for any employee.
If an execution failure is detected, Ecaldima Software Portal creates an issue in the ticketing tool.
If an execution failure is detected, Ecaldima Software Portal creates an issue in the ticketing tool.
Each request made on the portal allows the selection of the date and time to execute the installation.
When the task is completed, the platform notifies the sender by e-mail.