Ecaldima sheets and brochures

The platform’s scope, deployment, integrations and security, on one page. Freely available.

Service management

Give every request a clear entry point, owner and follow-up.

Process automation

Orchestrate people, decisions and systems.

Adaptation

Configure what reflects your organisation. We build what sets it apart.

Deployment and AI

Your environment remains your decision.

Service desk for IT departments

An organised support function, commitments kept.

Joiners, movers and leavers

A person ready at the right moment, no task forgotten.

Contracts and licences

No unwelcome renewals, an estate where you know what is covered.

Changes, releases and projects

Change the information system without nasty surprises.

Assets, stock and purchasing

Know what you own, where, and replenish in time.

Service Desk

Centralise requests and keep your service commitments.

Service catalogue

A clear front door for every service request.

Change management

Change without surprises: assess, approve, schedule.

Problem management

Treat the cause, not only the symptom.

Major incidents

Coordinate the crisis, regain control.

Event management: monitoring alerts

Alerts that become useful incidents, not noise.

Release management

Release one instance at a time, with nothing out of sight.

CMDB

Know what you run and what depends on it.

Contracts

Anticipate every deadline, control every commitment.

Assets

Every asset tracked, from order to retirement.

Network inventory

Discover what is connected and record it in the repository.

Stock

Know what you have, where, and how much.

Purchasing

Order what you need, follow it through to receipt.

Project management

Run your projects, from charter to closure.

CRM: customer relationship management

Follow every customer, from first contact to renewal.