Model
Define your item types, their fields and their inheritance.
Modules · CMDB
Know what you run and what depends on it.
The CMDB describes the items in your information system and how they relate, in a repository you structure around your organisation.
Request a demonstrationBenefits
- A common referenceTeams rely on one description of what is run, instead of scattered lists.
- Impacts anticipatedThe dependency graph shows what an item hosts or feeds before anyone intervenes.
- A repository in your imageYou define the item types and their fields yourself, without development.
- Traceable changesEvery modification is kept and every version of an item remains available.
How it works
Populate
Manual entry, file import, your organisation’s users or devices discovered on the network.
Link
Describe the relationships between items and view the dependencies.
Maintain
Rights by type, version history, and export and import between environments.
Related modules
- Service Desk Tickets are linked to the items concerned, so an incident is understood in its context.
- Assets Assets are items in the repository: booking, meter readings and inspections build on them.
- Contracts The contract register runs on the same engine and links to assets and suppliers.
- Network inventory Discovered devices can be written straight into the repository.
Functional scope
- Tailor-made typesServer, application, licence, network device or any other type, with text, number, date, choice list, file or reference fields.
- InheritanceA type can inherit from another to share fields without re-entering them.
- RelationshipsExplicit links between items (“hosts”, “depends on”) and a dependency graph.
- HistoryAll modifications are traced, with access to previous versions.
- Rights by typeRead, write and delete rights set by group and by item type.
- Enriched usersYour organisation’s users can be viewed as items in the repository and completed with fields of their own.
- Export and importConfiguration and items exported to a file, validated, then imported into another environment.
- AttachmentsUseful documents can be attached to each item.
Integrations
- Directory of your organisation’s users
- Network discovery and inventory, with write-back to the repository
- File storage for attachments
Prerequisites
- The item types to track, to be defined with you
- The groups that read and edit each type
Want to see this module on your own processes?
We will build the demonstration around your operational reality.